About Chartwell's Best Practices Summit on Fostering Relationships with Mid-Size Businesses

Chartwell Summits bring together decision makers in utility management to focus on the state of the industry, sharing their expertise and experiences. Summits are limited in size and scope to provide a learning experience like no other. Participants will tackle the toughest issues of the day through a series of interactive panels, best-practices presentations and networking roundtables.

Chartwell'sl Best Practices Summit on Fostering Relationships with Mid-Size Businesses will provide a forum for business service center managers and directors, mid-size business account management leaders, utility call center leaders, and utility marketing executives to learn about and share ideas on topics such as:

• Engaging business customers in renewables and energy efficiency;
• Managing and capturing customer email addresses;
• Segmenting and serving mid-size businesses;
• Offering products and services; and
• Business customer satisfaction; and more.