Chartwell’s 13th annual Outage Communications Conference features innovation

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Your single most important relationship you have, and I know this is a little controversial, is not with your customers. The single most important relationship you have is with transmission and distribution. If you don't have that relationship, your customers will suffer." - Tomaso Giannelli, Senior Manager, Business Customer Division, Outage Management and Communications Team, SCE

Your single most important relationship you have, and I know this is a little controversial, is not with your customers. The single most important relationship you have is with transmission and distribution. If you don’t have that relationship, your customers will suffer.” – Tomaso Giannelli, Senior Manager, Business Customer Division, Outage Management and Communications Team, SCE

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