AEP’s Storm Outage Prediction Model

AEP’s Storm Outage Prediction Model has resulted in a quicker, more efficient restoration process, including fewer customer satisfaction issues and lower cost for housing and care for mutual assistance personnel and contractors. In this session, learn about the model’s development, its performance in recent storm events and plans for the future as the model improves with experience.


Speaker: Steven A. Patton, Customer Journey Lead, AEP