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Current Surveys

Outage Communications Benchmark Survey

Chartwell’s annual Outage Communications survey is in the field! With many years of benchmarking data behind it, this survey includes questions on strategy and tactics for blue sky and storm communications, both established and emerging channels, auto-enrollment for push alerts, planned outages, estimated times of restoration (ETRs) and much more. If you are interested in […]

Chris Hellmann
Research Manager

Outage Restoration Benchmark Survey

This survey includes questions on Outage Management Systems (OMS) as well as ADMS and DMS, the integration of those systems with other systems such as AMI and CIS, technologies being used by crews in the field, as well as technologies and protocols for field crew training. If you are interested in completing this survey, please […]

Chris Hellmann
Research Manager

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TRANZACT: POST-OUTAGE CUSTOMER SATISFACTION BENCHMARK SURVEY

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