Increasing Enrollment in Bill Alerts
Date: Jun 20, 2018
Time: 2:00 PM ET
In 2016, SMUD launched a multimedia campaign in an effort to enroll its customers in the utility’s Bill Alerts program, part of online energy management the utility’s tool suite. As a result of the campaign, the utility exceeded its Bill Alerts enrollment goal and significantly increased My Account enrollments during the campaign timeframe. SMUD took home Chartwell’s 2017 Silver Award in Billing and Payment Programs for the campaign.
Join Chartwell’s webinar to learn how SMUD is helping its customers manage their electric bills as the company moves to a new time-of-day rate structure in 2018 and 2019.
Jason Casella-Marketing Team Supervisor, Sacramento Municipal Utility District (SMUD)
As Supervisor of SMUD’s marketing team Jason has over 20 years of experience creating and implementing marketing communications. He’s spent the last several years overseeing the expansion of SMUD’s digital marketing strategy, which played an important role in SMUD’s Bill Alerts campaign in 2016 and 2017.