Chartwell's Outage Conference is the first of its kind to bring together utility professionals for a two day conference that focuses exclusively on high-priority issues related to communication, restoration and preparedness surrounding outages. 

Mobile technology, grid hardware and software, analytics, and social media are changing at a dizzying pace. Chartwell’s Outage Conference will help utilities orient themselves in this changing landscape and forge the path ahead to optimize communications.

Register today and participate in thought-leading discussions, numerous networking opportunities and presentations focused on the best ways to serve customers before, during and after outages. 

Awards Submissions Now Open

Chartwell is now accepting award entries for Best Practices in Outage Communications, along with Outage Restoration, a brand new category for 2020. 

The 2020 Chartwell Best Practices Awards in Outage Communications and Outage Restoration will be presented at the Outage Conference, May 31-June 2, at Le Méridien in Denver.

Click here to review the award criteria and to download the entry forms for both Best Practices Awards in Outage Communications and Outage Restoration.  Good Luck! 

Questions? Contact Suzanne Haggerty at

Why Attend?

  • Learn effective customer outreach strategies for planned and unplanned outages
  • Network with utility professionals responsible for outage communications, restoration & preparedness 
  • Take away best practices from industry leaders
  • Discover how to deliver the best service in a cost-effective manner
  • Choose from sessions about information flow to the utility or to the customer

Who Should Attend?

Vice presidents, directors, managers and key personnel who are responsible for any of these utility departments:

  • Outage communications
  • Customer care
  • Contact centers
  • Outage Restoration
  • Communications
  • Social media
  • Operations
  • Customer experience


Secure your presence at Chartwell's 14th Outage Conference by sponsoring! Contact:

Jennifer Chalk
404.237.9099 x237

Diamond Sponsor




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