DIrectors' Strategic Leadership Council

Member Directory

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Berit Watson – NB Power

Director, Customer Relations


Industry experience: 30 years in utility industry; 2 years in current role.

Current challenges: Improving technology in customer care; Providing better service to commercial customers; SAP S4 Hana upgrade.

Areas of expertise/success stories: Labour negotiations that helped us address attrition in contracted services while maintaining flexibility.

Berit Watson

Director, Customer Relations

Thanks for your interest!

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