DIrectors' Strategic Leadership Council

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Gina Powell – Idaho Power

Customer Service Senior Manager


Industry experience: 4 years in utility industry; 2 years in current role.

Past industry experience: Financial Services – Banking.

Current challenges: Getting usable data at our fingertips; Retention and hiring of talent; Customer Experience – continuing to achieve top results.

Gina Powell

Customer Service Senior Manager

Thanks for your interest!

TRANZACT: POST-OUTAGE CUSTOMER SATISFACTION BENCHMARK SURVEY

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