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Using Broadcast Messaging for Outages and Much More – Getting More out of Ad Hoc Communications
Attend this webinar to learn how Georgia Power has used KUBRAs messaging platform to send outage alerts and by listening to the customer has piloted ad hoc broadcast messaging for immediate and per...Building in Resiliency and Redundancy with Your Customer Contact Systems
Planning for system disruptions, cyber security events, and back-up plans for vendor-based solutions.Avista Improves Customer Satisfaction and Operational Efficiency with Internal Communication Portal
Avista Corporation has created an Internal Communication Portal to improve operational efficiency and provide more transparency to internal stakeholders during a widespread and unexpected outage ca...
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