Research

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If you are a member of Chartwell’s research services, please log in at the top of the page to access the EnergyLibrary™.

Chartwell’s research and events focus on the products, services and programs of hundreds of North American utilities in the following areas:

  • Billing Options
  • Business Customer Care
  • Contact Centers
  • Credit/Collections
  • Customer Analytics
  • Customer Experience
  • Customer Satisfaction
  • Customer Service
  • Demand Response
  • Distributed Generation
  • Energy Efficiency
  • Energy Usage Data
  • IVR
  • Managed Accounts
  • Market Research
  • Marketing
  • Mobile
  • Outage Communications
  • Payment Options
  • Pricing/Rates
  • Renewables
  • Smart Grid
  • Smart Meters
  • Social Media
  • Web

Interested in membership?

Contact:
Tim Herrick
404.237.9099 ext. 229
therrick@chartwellinc.com