Nov. 10, 2021 Call Recording

Here is a link to the recording of our inaugural call on Nov. 10, 2021. Topics include creating and refining strategic roadmaps, customer satisfaction, KPIs, and leveraging data.
Welcome 00:30
Member Introductions 04:14
Strategic Roadmaps 22:40
KPIs 1:02:19
What’s Next 1:39:50
Coda – CRMs and Message Broadcast Systems 1:45:05

Thanks for your interest!

TRANZACT: POST-OUTAGE CUSTOMER SATISFACTION BENCHMARK SURVEY

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