Services We Provide


If you are a member of Chartwell’s research services, please log in at the top of the page to access the EnergyLibrary™.

Chartwell’s research and events focus on the products, services and programs of hundreds of North American utilities in the following areas:

  • Billing Options
  • Business Customer Care
  • Contact Centers
  • Credit/Collections
  • Customer Analytics
  • Customer Experience
  • Customer Satisfaction
  • Customer Service
  • Demand Response
  • Distributed Generation
  • Energy Efficiency
  • Energy Usage Data
  • IVR
  • Managed Accounts
  • Market Research
  • Marketing
  • Mobile
  • Outage Communications
  • Payment Options
  • Pricing/Rates
  • Renewables
  • Smart Grid
  • Smart Meters
  • Social Media
  • Web

If you are an utility and interested in a membership:

Tim Herrick
404.237.9099 ext. 229

If you are a service provider/vendor and interested in a membership:

Jennifer Chalk
404.237.9099 ext. 237