Great Minds Behind EMACS

The Advisory Council is comprised of utility leaders from the United States and Canada who guide the development of the annual EMACS conference as well as Chartwell’s overall research agenda.

Rob Pinkasavage
Manager of VOC and Customer Engagement CenterPoint Energy
Peter Narog
Manager of Customer Insights Xcel Energy
Stacy Kregg
Manager of Business Performance NJNG
Laura Gillham
Vice President of Communications Nova Scotia Power
Tracie Boutte
Vice President of Customer Experience Entergy Services
John Bord
Manager of Insights & Innovations Tuscon Electric Power
Jennie King
Director, Strategic Energy Management Salt River Project
Kristy Lovett
Sr. Manager Customer Solutions & Strategy, Customer Experience Ameren Missouri
Tim Melton
Manager, Customer Commitment LG&E/KU
Amy Halferty
Director, Market Research & VOC Strategy  Duke Energy

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