Avista Improves Customer Satisfaction and Operational Efficiency with Internal Communication Portal
Date: Wednesday, May 3rd
Time: 2 – 3 PM ET
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Avista Corporation has created an Internal Communication Portal to improve operational efficiency and provide more transparency to internal stakeholders during a widespread and unexpected outage caused by a major accident, wildfire, and severe weather, which in turn, will provide a better customer experience.
Moderator:
- Russ Henderson, Director of Research, Chartwell, Inc.
Speakers:
- Andrew Barrington, Manager, Products and Services, Avista Corporation
