Billing and Payment – Billing Survey Datasheet – 2017

The results of Chartwell’s Billing Industry Survey, completed in 2017, include more than 50 complete responses from electric, gas and combination utilities in the United States and Canada with a total customer base of more than 76 million. The survey’s questions span a wide range of topics, including new initiatives, billing programs, paperless billing adoption, cost to bill and more.

Thanks for your interest!

TRANZACT: POST-OUTAGE CUSTOMER SATISFACTION BENCHMARK SURVEY

Fill out the form below to instantly download a Tranzact sample quarterly report in PDF format. (*Indicates required field.)

Success! Here's your download