2019 Billing Industry Survey Datasheet

The results of Chartwell's 2019 Billing Industry Survey include 40 responses from electric, gas and combination utilities in the United States and Canada with a total customer base of more than 69 million. The survey’s questions span a wide range of topics, including new initiatives, billing programs, paperless billing adoption, cost to bill and more.


CONTINUE READING

  • To continue reading this research piece, please login using your Chartwell credentials and click the “View Resource” button.
  • If you do not have login credentials, click here to connect with Tim Herrick about Chartwell Membership.