Scam Awareness Outreach

After FirstEnergy received a growing number of complaints from customers regarding scam-based activity over the past two years, the utility’s Communications team launched a video to promote scam awareness outreach.

The video, which features real FirstEnergy small business customers, has been widely viewed and well-received by the utility’s intended audience.


CONTINUE READING

  • To continue reading this research piece, please login using your Chartwell credentials and click the “View Resource” button.
  • If you do not have login credentials, click here to connect with Tim Herrick about Chartwell Membership.

Thanks for your interest!

TRANZACT: POST-OUTAGE CUSTOMER SATISFACTION BENCHMARK SURVEY

Fill out the form below to instantly download a Tranzact sample quarterly report in PDF format. (*Indicates required field.)

Success! Here's your download