Industry Benchmarks and Best Practices: Chartwell’s Q3 2022 Review

Date: Wednesday, November 30th

Time: 2 – 3 PM ET

**Insight Center members can easily register for this webinar at no additional cost after logging in. There is a non-member charge of $299 for this webinar. If you’re interested in an Insight Center membership, connect with us here to get started.**

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Please join us for Chartwell’s quarterly round-up of recent research and events including key takeaways from EMACS, an overview of recent research on Vulnerable Customers and an in-depth discussion of our recent report on IVR Improvements.

Moderator:

• Scott Johnson, Vice President, Chartwell, Inc.

Speakers:

• Steve Waters, Senior Research Manager, Chartwell, Inc.
• Pat Ricks, Senior Consultant, Chartwell, Inc.
• Russ Henderson, Director of Research and Council, Chartwell, Inc.