Industry Benchmarks and Best Practices: Chartwell’s Quarterly Review
Date: Wednesday, February 15th
Time: 2 – 3 PM ET
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Please join us for Chartwell’s quarterly round-up of recent research and events including:
- an overview of recent industry benchmarks from our Outage Communications Industry Survey
- a review of our recent panel webinar on vulnerable customers
- a look at credit card fees and our new infographic detailing data from our consumer survey
Moderator:
- Steve Waters, Director of Councils, Chartwell, Inc.
Speakers:
- Russ Henderson, Director of Research, Chartwell, Inc.
- Pat Ricks, Senior Advisor, Chartwell, Inc.
- Tim Melton, Senior Consultant, Chartwell, Inc.