Personalized Alerts & Customer Service
PSE&G has been working to improve communications with customers by allowing them to designate preferences for the importance, timing and channel of available alerts. By assessing these preferences through a preference center in the MyAccount portal, the utility can leverage that data to improve its alert efforts.
- To continue reading this research piece, please login using your Chartwell credentials and click the “View Resource” button.
- If you do not have login credentials, click here to connect with Tim Herrick about Chartwell Membership.