SoCalGas Enhances Energy Analysis Tool to Provide Customers More ‘Ways to Save’

Seeking to provide customers with a comprehensive look at energy usage data and related cost-cutting opportunities, SoCalGas launched its ‘Ways to Save’ digital platform in August 2020. Since the platform’s rollout, SoCalGas customers have increasingly accessed the tool to better understand energy usage, resulting in increased savings for the customer and utility alike. The program took home an Honorable Mention in the Digital Experience category of Chartwell’s 2021 Best Practices Awards.


CONTINUE READING

  • To continue reading this research piece, please login using your Chartwell credentials and click the “View Resource” button.
  • If you do not have login credentials, click here to connect with Tim Herrick about Chartwell Membership.
best practices control energy use customer experience digital experience

Thanks for your interest!

TRANZACT: POST-OUTAGE CUSTOMER SATISFACTION BENCHMARK SURVEY

Fill out the form below to instantly download a Tranzact sample quarterly report in PDF format. (*Indicates required field.)

Success! Here's your download