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Chartwell’s Outage Best Practices Award Winners & PowerUp Conference Preview
(Complimentary Webinar) Join Chartwell and special guests as we reveal the winners of this year’s Best Practices Awards in Outage Communication, Outage Operations, Business Continuity and Emergency...
How TEP Uses Voice of the Customer Data to Improve Outage Communications
In this webinar, Sandy Holland, Principal Data Analyst, will share how TEP used targeted voice-of-the-customer surveys to identify the specific gaps in their outage communications and translate tha...
How To Recognize Early-Stage Financial Stress in Utility Customers – And What To Do About It
The discussion will address:
How utilities can make better use of existing data to improve outcomes without major system or process changes.
How advanced technology, predictive AI, and behavioral...
Light Up Navajo: How the Navajo Tribal Utility Authority Partners with Utilities to Power the Navajo Nation
On this webinar, we’ll hear from NTUA about the program and its impact on residents, as well as learning from a handful of utilities that participate in the program about its impact on workers who ...
Hydro Ottawa: Taking On The Age Of Infobesity With Podcasting
Is infobesity a real thing? To put ‘information overload’ into perspective, North America alone produces 4.6 billion pieces of content every single day.
With so much to consume, how does podcasting set itself apart on a brand’s crowded content marketing menu?
Today, more than ever, utilities are searching for new ways to increase brand awareness, brand engagement and their own voice to remain relevant. In this session, Hydro Ottawa shares its approach on how its successful ThinkEnergy podcast has led to an increase in web traffic, contributed to industry-expert thought-leadership pieces, and garnered tangible lead-generation for its business lines.
Find out why including podcasts in your communication marketing plans can create delicious dividends for your customers, your brand, and your shareholder.
Speaker: Dan Séguin – Director of Communications and Public Affairs – Hydro Ottawa