2020 Payment Industry Benchmarks
Respondents to Chartwell’s 2020 Payment Industry Survey ranked expanding ePay options as the most influential factor in payments in the utility industry over the next two to five years. This report outlines the growth of mobile payments and the current state of utility payments.
- To continue reading this research piece, please login using your Chartwell credentials and click the “View Resource” button.
- If you do not have login credentials, click here to connect with Tim Herrick about Chartwell Membership.
You may also like
eBill Enrollment Continues to Rise
eBill adoption has risen steadily in recent years, but there…
Utilities Continue to Reduce or Eliminate Credit Card Fees
Customers continue to ask utilities to provide the same flexibility…
Consumers Energy Provides $12 Million in COVID-19 Payment Assistance
To support customers struggling during the COVID-19 pandemic, Consumers Energy…