National Grid Helps Customers Find the Right Light for their Home
Date: Wednesday, December 7th
Time: 2 – 3 PM ET
**Insight Center members can easily register for this webinar at no additional cost after logging in. There is a non-member charge of $299 for this webinar. If you’re interested in an Insight Center membership, connect with us here to get started.**
Making the switch to LED light bulbs may be the right thing to do, but the lighting aisle can be a confusing space. National Grid aimed to ease the purchasing decision by simplifying LED technology language and inspiring customers to find the right light for their home. Attend this webinar to learn how National Grid partnered with Mower Agency to launch the omni-channel, interactive “Choose the Right Light” campaign, which used customer-centric storytelling to amplify awareness and educational content. This innovative campaign enabled National Grid’s Upstate New York Residential Energy Efficiency Lighting program to exceed its annual energy-savings goal by more than 3x in 2021.
- Russ Henderson, Director of Research and Councils, Chartwell, Inc.
- Mousumi Bhakta, Residential Marketing – Brand, Marketing and Communications, National Grid
Moderator & Speaker
Russ HendersonDirector of Research and Councils, Chartwell, Inc.
Mousumi BhaktaResidential Marketing - Brand, Marketing and Communications, National Grid
You may also like
ComEd’s Low-Income Pre-Certification Tool Enhances Customers’ Financial Assistance Experience
In 2021, ComEd developed a tool within its customer information…
Con Edison Harnesses Data Analytics to Reimagine Customer Experience
Con Edison has launched a Customer Data Analytics program to…
Hydro One Improves CSAT, Efficiency with Innovative Level UP Program
Hydro One’s customer team identified challenges to its operations that…