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Chartwell, Inc. is a specialized information provider for the utility industry. We provide strategic research and facilitate issue-targeted forums for collaboration among industry peers. Our wide range of services ensures that our members have access to the best, most timely information available to make their business decisions.

Latest Blogs

Utilities find brand marketing success with employee training

By Ruchika Solanki, Research Associate – Brand marketing is not new to the utility industry. But more companies are finding the benefits of starting any campaign to change its image by training employees, first. Utilities are working to transform employees into … View full story

Solar roofs make the big time: Thanksgiving dinner

By Zahra Dhanani, Research Associate – Just a few weeks ago, Elon Musk announced Tesla’s latest headline-grabbing product: roof tiles with built-in solar cells. Musk, whose company recently acquired Solar City, claimed that newly built American homes could soon have have … View full story

Bringing billing to the palm of customers’ hands

By Allison Herdic, Industry Researcher – Just as the days of the paperboy and milkman have become part of a bygone era, the concept of paying a utility bill in person is becoming more of a memory and scarcely a standard … View full story

Today is the first ever Utilities United Against Scams Day

By Ben Murdock, Senior Research Analyst – Today, utilities large and small, from north to south, are banding together to warn customers about fraudulent phone calls from scammers. Scam alerts are already an important part of customer communications for utilities, but … View full story

Celebrating a decade of outage communications transformation

By Russ Henderson, Senior Industry Analyst, and Ruchika Solanki, Research Associate – A lot can change in ten years. In that time, the utility industry has begun a dramatic transformation of the industry’s outage communications capabilities to make them more … View full story

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