Chartwell, Inc. is a specialized information provider for the utility industry. We provide strategic research and facilitate issue-targeted forums for collaboration among industry peers. Our wide range of services ensures that our members have access to the best, most timely information available to make their business decisions.

Latest Blogs

Join our quarterly Chartwell member webinar to get the latest outage communications and self-service trends

By Ruchi Solanki, Research Analyst – With half the year already gone, it’s time to wrap up and focus on the insights and opportunities from several of our surveys and research. During today’s members-only webinar, Chartwell will present new industry … View full story

Upcoming Webinar: PECO Leverages its Energy Advisor Experience

By Rebecca Harris, Research Analyst – Join Chartwell on Wednesday to hear how PECO brought attention to its Smart Ideas energy efficiency programs. PECO is in the third stage of electric consumption reduction mandated by Pennsylvania law. In the next … View full story

The freedom of self-service

By Noah Solomon, Senior Research Analyst – July 4th: the day when we Americans celebrate our country’s birthday, the day in 1776 when our founding fathers signed a declaration of freedom from the rigid control of Great Britain and began its … View full story

Alliant’s ‘PowerHouse’ creates relevant and engaging DIY content for a hungry audience

Zahra Dhanani, Industry Analyst – Long after Home Improvement said its last goodbye, Alliant Energy’s own home improvement show is still going strong. Well into its 13th season, PowerHouse continues to provide viewers with ways to improve the energy efficiency, … View full story

Customer-focused communication initiatives are plentiful, yet vary among utilities

By Allison Herdic, Industry Researcher — More and more, utilities are working to keep pace with rapid channel growth to keep in touch with customers via the channel of their choice. Many utilities offer a broad spectrum of communications opportunities, and … View full story

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