**2021 details coming soon.**
We are pleased to present the 2020 EMACS agenda! Browse highlights below, and hover to click ‘learn more” for more details about each session.
This year’s presenters will represent a combination of real-life experience, technical expertise and forward-thinking strategies related to improving the customer experience.
“It’s the most informative forum for the utility industry. It combines networking and education on industry innovations all in one. This is a truly a can’t miss conference in you’re working with the utility industry in any capacity.” – 2019 EMACS Attendee
|SILVER:||Chelan County PUD|
|GOLD:||Southern California Edison|
|GOLD:||Pepco and Delmarva Power|
|BRONZE:||Florida Public Utilities|
|SILVER:||Tampa Electric and Peoples Gas|
|BRONZE:||Tuscon Electric Power|
|GOLD:||Tuscon Electric Power|
Chartwell’s solutions can help your utility identify strategies to impact customer experience and operational efficiency. Chartwell’s Premier Membership provides timely and actionable benchmarks and insights, proven go-to-market strategies from leading utilities, and the support of our team of analysts. Our Leadership Councils provide a deep network of industry leaders who collaborate regularly on critical issues, sharing perspectives, advice, and solutions.