Register now for the 25th Annual EMACS Conference! It’s filling up fast.
This year, EMACS will be live and in person at the Renaissance Orlando at SeaWorld® in Orlando, Florida from October 17-20, 2022.
Need a little help pitching the idea to leadership? Here’s an email you can customize. We look forward to seeing you there!
Our host for Chartwell’s 2022 EMACS Conference is the Renaissance Orlando at SeaWorld® in beautiful Orlando, Florida!
The host hotel is sold out and many others are selling out quickly due to a city wide event in Orlando, so please make your accommodations at a surrounding area hotel at your earliest convenience. Nearby hotels include Tru by Hilton, Staybridge Suites Orlando at SeaWorld, Hampton Inn and Suites Orlando at SeaWorld, and Double Tree by Hilton Orlando SeaWorld.
The original awards of their kind for utilities, Chartwell’s Best Practices Awards recognize excellence among electric and gas utilities with respect to projects, programs and service initiatives.
The 2022 Chartwell Best Practices Awards in Billing & Payment, Communications, Customer Service, Digital Experience, Program Marketing, and People’s Choice – Video will be presented at EMACS.
The submission deadline has passed.
We’re thrilled to introduce this year’s impressive group of EMACS speakers.
This group of industry professionals will be sharing their knowledge and expertise on a variety of Customer Experience topics that you don’t want to miss.
“It’s the most informative forum for the utility industry. It combines networking and education on industry innovations all in one. This is a truly a can’t miss conference if you’re working with the utility industry in any capacity.” – EMACS Attendee
Chartwell’s solutions can help your utility identify strategies to impact customer experience and operational efficiency. Chartwell’s Insight Center Membership provides timely and actionable benchmarks and insights, proven go-to-market strategies from leading utilities, and the support of our team of analysts. Our Leadership Councils provide a deep network of industry leaders who collaborate regularly on critical issues, sharing perspectives, advice, and solutions.
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