EMACS 2023 will be held September 25-28 at the Sheraton Grand at Wild Horse Pass in picturesque Phoenix, Arizona.
More details, including pricing, are coming soon!
Our host for Chartwell’s 2023 EMACS Conference is the Sheraton Grand at Wild Horse Pass in beautiful Phoenix, Arizona!
The original awards of their kind for utilities, Chartwell’s Best Practices Awards recognize excellence among electric and gas utilities with respect to projects, programs and service initiatives.
The 2023 Chartwell Best Practices Awards in Billing & Payment, Communications, Customer Service, Digital Experience, Program Marketing, and People’s Choice – Video will be presented at EMACS.
Submissions will open in April 2023.
We are planning a very impressive group of EMACS speakers in 2023. This group of industry professionals will generously share their knowledge and expertise on a variety of Customer Experience topics.
More information is coming soon!
“It’s the most informative forum for the utility industry. It combines networking and education on industry innovations all in one. This is a truly a can’t miss conference if you’re working with the utility industry in any capacity.” – EMACS Attendee
Chartwell’s solutions can help your utility identify strategies to impact customer experience and operational efficiency. Chartwell’s Insight Center Membership provides timely and actionable benchmarks and insights, proven go-to-market strategies from leading utilities, and the support of our team of analysts. Our Leadership Councils provide a deep network of industry leaders who collaborate regularly on critical issues, sharing perspectives, advice, and solutions.