Billing & Payment Leadership Council

Member Success Story

Increasing eBill Enrollment

After participating in discussion with other Billing & Payment Leadership Council members who had auto-enrolled their customers in eBill, a large Midwestern utility embarked on their own eBill auto-enrollment program to drive adoption of paperless billing with two goals: cost savings and customer convenience. Get inspired by learning about their key deliverables and results in this Chartwell customer success story.

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    TRANZACT: POST-OUTAGE CUSTOMER SATISFACTION BENCHMARK SURVEY

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