KUBRA offers the most comprehensive customer experience management solutions available to the utility industry today.
KUBRA has been helping improve customer satisfaction for over 26 years and our clients include some of the largest utility and government entities across North America, including 8 of the top 10 gas and electric utilities in the U.S. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada.
Our integrated suite of customer experience management solutions includes:
- On-demand payments (enrolled and unenrolled)
- Electronic bill presentment
- Document/bill print and mail
- Alerts and preference management
- Utility mapping
- Mobile apps
- Artificial Intelligence
40 E Rio Salado Pkwy, Suite 535
Tempe, AZ 85281
5050 Tomken Rd, Mississauga ON, L4W 5B1
Jordan is considered an industry expert in Billing and Payments and Customer Communications with a focus on helping utilities improve customer experience, reduce cost, and increase operational efficiency. Jordan has been with KUBRA for nine years.