Award-Winning Outage Communications Strategies
Date: Wednesday, March 17
Time: 1 – 2 PM ET
**As a way to get you excited for PowerUp: Chartwell’s Outage Conference, this webinar is complimentary.**
Panelists will share recent successes and new, customer-focused Outage Communications initiatives for 2021 as well as innovations and solutions on the horizon.
Attendees will hear practical advice on how to be more strategic, accountable, customer-centric, data-driven and digital-first.
- Russ Henderson – Senior Research Manager, Chartwell, Inc.
- Amanda Townsend, Director of Contact Center Operations, Oncor
- Tomaso Gianelli, Senior Manager, Southern California Edison
- Dan Seguin, Director of Communications, Hydro Ottawa
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