Auto-Enrollment for Push Alerts

Momentum for auto-enrollment for push alerts seems to be growing in the U.S. power industry as a rising number of utilities have made the decision to automatically enroll customers to receive notifications during outage events.

This report uses industry survey data and interviews to share industry best practices and lessons learned from utilities’ experiences with auto-enrollment. It also notes top utility concerns about automatic enrollment and explores how several companies have overcome those concerns.

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