Chartwell, Inc. is a specialized information provider for the utility industry. We provide strategic research and facilitate issue-targeted forums for collaboration among industry peers. Our wide range of services ensures that our members have access to the best, most timely information available to make their business decisions.
Rebecca Harris, Research Associate – Traditional communication isn’t reaching younger generations. Millennials grew up bombarded with advertisements on the Internet and on social media. Now, marketers are dealing with the consequences: Millennials are more likely than previous generations to use … View full story
By Ben Murdock, Senior Research Analyst – Utilities have invested significant resources over the years to better serve low-income customers. When asked about these investments in Chartwell’s 2016 surveys, utility representatives reported greater investment in billing programs but greater success … View full story
By Zahra Dhanani, Research Associate – Ah, winter storms. The eternal enemy of snow shovels everywhere. After a few weeks of false spring that brought with it hopeful sightings of cardinals and dogwood blooms, we woke up Sunday morning to … View full story
By Will Adams, Senior Industry Analyst – For me, a major takeaway from last week’s Western Energy Institute conference – the Spring Corporate + Customer Symposium in San Diego – was the need to derive much greater customer value and insights from … View full story
By Ruchi Solanki, Research Associate – In light of the recent news of the Oroville Dam damage to a spillway in Northern California that caused a frantic but temporary mass evacuation of residents, safety messaging has become a critical part … View full story
Chartwell currently has several surveys in the field.
Contact us to learn more or how to participate.
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