EMACS – The Customer Experience Conference

Participate in Chartwell’s largest event, EMACS – The Customer Experience Conference. This content-rich program provides significant educational and networking opportunities in the areas of utility customer service and marketing.

  • Registration is open to everyone.
  • EMACS 2019: October 22-25, 2019 San Antonio, TX- more conference information will be available early 2019


    Attend Chartwell’s conferences to learn from industry thought-leaders. Format includes interactive panels, teaching presentations, small group discussions and professional networking activities. See what topics we’re covering in our upcoming conferences.

    • Registration is open to utilities only.
    • Vendors and service providers may attend through sponsorships.


    Participate in Chartwell’s Webinars to receive an education on a variety of pressing, customer-facing issues. See what topics we’re covering in our upcoming webinars.

    • Registration is open to everyone

    Why Chartwell Events?

    Chartwell events are an output of our original research, planned by utility industry analysts who understand the emerging and important issues facing the utility industry.

    Utility professionals participate because of the unrivaled education and opportunity to interact with innovators in important areas of customer-facing concentrations, including Chartwell’s research team.


    Event Contact

    Belinda Roberts
    404.237.9099 ext. 234