Chartwell’s webinars delve into hot industry topics through best practice presentations and lively question and answer sessions. To participate, registrants need a computer with Internet access and a telephone. Learn how other utilities are embracing new technologies and implementing new programs without the need to travel or take time away from the office.
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|Writing a Winning Entry for Chartwell’s Best Practices Awards||Apr 5, 2017||2:00 PM ET||Learn More|
|Increasing IVR Containment with a Redesigned Menu||Apr 12, 2017||2:00 PM ET||Learn More|
|Salt River Project’s Journey to Outage Identification||Apr 19, 2017||2:00 PM ET||Learn More|
|Chartwell’s Research Review – First Quarter 2017||Mar 22, 2017||2:00 PM ET||Learn More|
|Customer Experience and Field Employees||Mar 8, 2017||2:00 PM ET||Learn More|
|SRP Finds the Cure for Middle Customer Syndrome||Feb 15, 2017||2:00 PM ET||Learn More|
|National Grid Leverages Social Media to Strengthen Customer Relationships||Feb 8, 2017||2:00 PM ET||Learn More|
|Leveraging Social Media for Feedback and Brand Messaging||Jan 11, 2017||2:00 PM ET||Learn More|