Webinars

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Chartwell’s webinars delve into hot industry topics through best practice presentations and lively question and answer sessions. To participate, registrants need a computer with Internet access and a telephone. Learn how other utilities are embracing new technologies and implementing new programs without the need to travel or take time away from the office.

View our Webinar FAQs to find answers to questions about registration, pricing and more.

Upcoming Webinars

Event Date Time  
Incorporating Empathy into Customer Care Mar 7, 2018 2:00 PM ET Learn More
Improving Positive Customer Sentiment with Tree-trimming Communications Mar 21, 2018 2:00 PM ET Learn More
Designing Innovative Engagement Efforts for Elementary School Students Mar 28, 2018 2:00 PM ET Learn More
Improving CSAT Scores with Customer Communications Apr 18, 2018 2:00 PM ET Learn More
Don’t Let Your Hard Work Melt Away: Improving New and Existing Programs through Collaboration and Strategy May 9, 2018 2:00 PM ET Learn More


Past Webinars

Event Date Time  
Ensuring a First-Class Customer Experience with Better Emotional Intelligence Feb 14, 2018 2:00 PM ET Learn More
The We Energies Cookie Book: Sustaining an Ongoing Tradition Feb 7, 2018 2:00 PM ET Learn More
Industry Benchmarks and Best Practices: Chartwell’s Quarterly Review (Chartwell Members Only Webinar) Dec 13, 2017 2:00 PM ET Learn More
Defending Against the Storm: Embracing Advanced Analytics and Machine Learning for Utility Outage Prediction Dec 6, 2017 2:00 PM ET Learn More