Webinars

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Chartwell’s webinars delve into hot industry topics through best practice presentations and lively question and answer sessions. To participate, registrants need a computer with Internet access and a telephone. Learn how other utilities are embracing new technologies and implementing new programs without the need to travel or take time away from the office.

View our Webinar FAQs to find answers to questions about registration, pricing and more.

Upcoming Webinars

Event Date Time  
Industry Benchmarks and Best Practices: Chartwell’s Quarterly Review (Chartwell Members Only Webinar) Sep 20, 2017 2:00 PM ET Learn More
DTE Breaks Down Barriers to Effectively Reach the Deaf Community Sep 27, 2017 2:00 PM ET Learn More
SDG&E Increases Customer Engagement with Customized eBilling Notifications Oct 4, 2017 2:00 PM ET Learn More
Developing and Implementing Outage Communications at Eversource Energy Oct 18, 2017 2:00 PM ET Learn More
CenterPoint Energy: Integrating Social Customer Care for a Leading Customer Experience Nov 8, 2017 2:00 PM ET Learn More
Building Customer Awareness and Support of Bill Assistance Programs Nov 15, 2017 2:00 PM ET Learn More


Past Webinars

Event Date Time  
The Evolution of Puget Sound Energy’s Award-Winning Energy Upgrades Campaign Aug 30, 2017 2:00 PM ET Learn More
ComEd Reinforces STEM Commitment with Award-Winning Icebox Derby Aug 16, 2017 2:00 PM ET Learn More
DTE Cares: Post-transactional Surveys Lead to Increased CSAT Jul 19, 2017 2:00 PM ET Learn More
Personalizing the Customer Experience with Greeting Cards Jul 12, 2017 2:00 PM ET Learn More
Industry Benchmarks and Best Practices: Chartwell’s Quarterly Review (Chartwell Member’s Only Webinar) Jun 28, 2017 2:00 PM ET Learn More
How FPL Leveraged Smart Grid Technology in Hurricane Matthew’s Aftermath Jun 21, 2017 2:00 PM ET Learn More