Chartwell’s webinars delve into hot industry topics through best practice presentations and lively question and answer sessions. To participate, registrants need a computer with Internet access and a telephone. Learn how other utilities are embracing new technologies and implementing new programs without the need to travel or take time away from the office.
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|Incorporating Empathy into Customer Care||Mar 7, 2018||2:00 PM ET||Learn More|
|Improving Positive Customer Sentiment with Tree-trimming Communications||Mar 21, 2018||2:00 PM ET||Learn More|
|Designing Innovative Engagement Efforts for Elementary School Students||Mar 28, 2018||2:00 PM ET||Learn More|
|Improving CSAT Scores with Customer Communications||Apr 18, 2018||2:00 PM ET||Learn More|
|Don’t Let Your Hard Work Melt Away: Improving New and Existing Programs through Collaboration and Strategy||May 9, 2018||2:00 PM ET||Learn More|
|Ensuring a First-Class Customer Experience with Better Emotional Intelligence||Feb 14, 2018||2:00 PM ET||Learn More|
|The We Energies Cookie Book: Sustaining an Ongoing Tradition||Feb 7, 2018||2:00 PM ET||Learn More|
|Industry Benchmarks and Best Practices: Chartwell’s Quarterly Review (Chartwell Members Only Webinar)||Dec 13, 2017||2:00 PM ET||Learn More|
|Defending Against the Storm: Embracing Advanced Analytics and Machine Learning for Utility Outage Prediction||Dec 6, 2017||2:00 PM ET||Learn More|