Webinars

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Chartwell’s webinars delve into hot industry topics through best practice presentations and lively question and answer sessions. To participate, registrants need a computer with Internet access and a telephone. Learn how other utilities are embracing new technologies and implementing new programs without the need to travel or take time away from the office.

View our Webinar FAQs to find answers to questions about registration, pricing and more.

Upcoming Webinars

Event Date Time  
Toronto Hydro’s Energy Experts Strengthen Relationships with Business Customers May 31, 2017 2:00 PM ET Learn More
Sacramento Municipal Utility District’s Contact Center Customer Loyalty Team Jun 14, 2017 2:00 PM ET Learn More
How FPL Leveraged Smart Grid Technology in Hurricane Matthew’s Aftermath Jun 21, 2017 2:00 PM ET Learn More


Past Webinars

Event Date Time  
Incorporating a Customer Panel into Utility Research Efforts May 24, 2017 2:00 PM ET Learn More
Opening the Door to Better Contractor Relationships with Open Houses May 17, 2017 2:00 PM ET Learn More
Salt River Project’s Journey to Outage Identification Apr 19, 2017 2:00 PM ET Learn More
Increasing IVR Containment with a Redesigned Menu Apr 12, 2017 2:00 PM ET Learn More
Writing a Winning Entry for Chartwell’s Best Practices Awards Apr 5, 2017 2:00 PM ET Learn More
Chartwell’s Research Review – First Quarter 2017 Mar 22, 2017 2:00 PM ET Learn More
Customer Experience and Field Employees Mar 8, 2017 2:00 PM ET Learn More